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Frequently Asked Questions and Help
  • How Do Your Wedding Program Templates Work?

     The template files are predesigned and preformatted with the layout you've selected. You will need to have Microsoft Word, Publisher or Apple iWork Pages installed on your computer. You purchase any one of our beautiful template designs and customize it yourself by entering your own text and related photos. The template is predesigned with the background displayed on our website. We also have some filler information included for a traditional wedding program, in case you need a guideline. You can then take the template file to any printer such as an office supply store or FedEx Kinkos for printing or print it yourself on your home printer.

     

    We can also customize the program for you and professionally typeset and insert your photos for a minimal fee, if you desire. We offer professional printing services as well.

  • What If I Don't Want to Customize The Wedding Template Myself, Can You Help Me?

    Yes, we can. We know as a bride you have much planning and tending to in the details of your special day. We offer professional customization services to assist brides on the creation of the wedding program. In our customization service, we will enter all your informational text and related photos witin the template that you purchased for a minimal fee of $39.95. We typeset and layout up to 8 pages and you are given 3 revisions included in the price. We also include enhancing and cropping photos as needed.

  • How Does Your Customization Service Work?

    You can purchase our customization service if you would like us to enter all your wedding program information and photos into the template you have chosen and purchased. This customization service includes the following for a minimal fee of $39.95:

     

    • Professional typset of up to 8 pages (2 sheets, printed front and back)
    • Enter of all content text, title and insert photos
    • Unlimited photos (as much as will fit into your selected program with your text)
    • Crop, size, enhance photo(s), digitally correct for brightness and contrast
    • Set your main photo inside the front cover frame or inside the program
    • Up to 3 instant revisions
    • Completed Print Ready PDF file delivered and ready for review within 2 hours
  • When I Open Up The Template in Word, It Is A Jumbled Mess!

    Not to worry, the view layout within your Microsoft Word applicaton may be set incorrectly.

     

    Within Microsoft Word, select VIEW > PRINT LAYOUT and your template will display as it should. Within the wedding program template, there are a total 2 pages which are predesigned and preformatted for you. The front cover and back are on one page and the inside page is on Page 2. You can now edit as normal.

     

    Check your Help Guide to see the step-by-step instructions on how to further customize your wedding program template. You can also view our video tutorials which demonstrates exactly how to edit the text and image photo accordingly.

     

    If you follow the easy instructions provided for you, you will be able to create a beautiful wedding program for your special day. You can always phone our customer support line to speak to a live operator for assistance.  wedding program site

  • How Do I Print My Completed Wedding Program?

    We have provided you with a step by step guideline on how our best tips in printing your wedding program. Check out our wedding program printing guidelines webpage for the details. You can either print them yourself on your own home printer or take them to a local office supply store, online printer, or email the template to us and we'll print them for you with our professional printing services.
  • I Don't Have a Current Version of Microsoft Word, Publisher, or iWork Pages.

    No worries. You can download a trial version of the current version for Microsoft Word, Microsoft Publisher, or Apple iWork Pages from their respective website. We have provided the links below for your convenience. Once downloaded, simply install on your computer and then open the template file as usual. Once you've installed one of the applications below, if you still experience problems, please contact us by phone at (510) 417-2406 for further assistance.

     

    Microsoft Word 60-Day Download Trial Version
    Microsoft Publisher 60-Day Download Trial Version
    Apple iWork Pages 30-Day Download Trial

  • Can I Change The Shape of the Photo Frames Included Inside The Template?

    Yes, you can. You are able to use an oval, square, rectangle, or rounded rectangle for the shape of the photos you would like to include inside the program. We provide a step by step video tutorial on how to accomplish this and also have written instructions. You are not limited to the shape of the photo box that we've precreated inside the template. You can easily modify this to whatever shape you'd like.
  • Can I See Samples of Your Work?

    Yes, you can view our online portfolio gallery of wedding programs we have done using our template design as the foundation. We're sure you will see that our work speaks for itself. Many brides are very pleased with the work that we provide for such a low budget-friendly price.
  • Microsoft Word Quits When I Try And Open The Template, I Can't Open It.

    This error occurs when you are running on an older version of Microsoft Word. If your version is lower than 2003, when you try and open the wedding program template, it may quit upon double clicking. Check to make sure you are running Microsoft Word version 2003 and up.

     

    If you are running on an older version and try to open the template file, it will open and then will unexpectedly quit. To check the version you are currently running follow these steps:

     

    PC Windows/Vista:

    • Start > All Programs > Locate the Microsoft Word or Microsoft Office Suite. If you have version 2003 or 2007, the listed name will indicate Microsoft Word 2003 or Microsoft Word 2007. If it does not have a number after the application name, your version is OLDER than 2003. You will need to download the latest version of Microsoft Word from http://office.microsoft.com. You can download their 60-day trial version.
    • Alternatively, you can edit the template on another computer that runs any one of these applications and compatible versions.

     

    MAC Users:

    • Open your Mac Hard Drive folder > Locate Applications folder > Open your Microsoft Office application and start Word. File> About WORD > Should indicate Microsoft® Word X for Mac® Release 1 or Microsoft® Word X for Mac®

     

    If however, you are running on a current version and still experience problems, sometimes it could be due to an incomplete download. Try downloading the file again. If you need us to resend you the links, please contact us (510) 417-2406 or send us an email.

     

    If you are running an older version than Microsoft 2003, you can optionally download a current version of Microsoft Word 

  • Do Your Wedding Program Templates Require ALOT of Ink?

    The more color that is on a template, the more ink you will use if you are planning on printing them on your home printer. All our program templates come with a front and back design for a complete and professional presentation. Here are some ways to cut printing costs and save ink for those who are printing on the home printer:

     

    wedding program printer Put your printer in DRAFT mode. The heads of your printer will not press down as hard and therefore will conserve ink. The colors will be more subtle and softer in this mode. The lettering may not be as crisp but do a test print to see if it is going to be acceptable to you.

     

    flo Remove the back design of the template. You can remove the back design and just have the front design on the program, if you desire. You can also print the back and inside text in black and white and have the front cover only in color.

     

    If you are going to take your completed program to an offsite printer, you will be charge for each page of color printing regardless of how much color is on that page. So we recommend you leave the front and back design backgrounds in place.

  • What Is The Best Way to Produce a Professional Wedding Program?

    You have found our site and that is the start of producing a beautiful and yet professionally design wedding program at your fingertips! Make sure you follow how to insert photos correctly into your template. You may change the fonts that are included in the template to something that is more appropriate to your wedding style. Print the programs on good quality paper such as a 32 lb. white paper, pearl paper, or textured. Choose the paper weight that is not the standard copy paper. This will ensure your program holds up nicely after assembly and distribution.

     

    Your program should be printed on a good quality color printer. If you have one at home that prints good quality photos, then you can certainly use that to print this program. If you would rather take it to an office supply store, they will have a high quality laser printer. We also provide professional printing services on a high quality printer.

  • Can I Add More Pages To The Wedding Program Template If I Need Them?

    Yes, you can. You can add as many pages as you'd like. We offer helpful video tutorials and written instructions on how to create additional pages within any of our templates in Word, Publisher and Apple iWork Pages. If you need further assistance you can contact our technical support line for immediate assistance.
  • The Template Is In READ ONLY Mode, I Can't Edit The Template.

    All our wedding program templates are created in Microsoft 2003 and is able to be edited with any version of 2003 and up. They are also ready for editing. If you are not able to edit your template, please make sure you have the Microsoft Word application (not Microsoft WORKS) and check proper version for the template you ordered is installed on your computer.

     

    Microsoft Viewer is not an application and therefore will only “view” any document in Microsoft Word. If you do not have the Microsoft Word application installed on your computer, when you double click on the template, the default application Microsoft View will open your template in "read only" or "view" format. You will not be able to edit any fields when this occurs.

     

    If you do not have Microsoft Word, Publisher or Apple iWork Pages installed on your computer you can download the free trial version from their website and install it on your computer. You will then be able to edit our funeral program templates accordingly.

  • Can I Print The Inside of The Program In Black and White?

    Yes! You can easily do that and save costs. Then you will only be paying for printing the front and back cover design, which is on the same page inside the template. Keep in mind if you insert any photos on the inside of the program, it will be printed in black and white as well. You could place the photo(s) on the front or back cover, since you will be printing those pages in color.
  • What Kind of Help Can I Get After Purchase?

    We offer full customer support for any purchases made from our website. Our friendly and knowledgeable customer support team is here to assist you 7 days a week from 9 a.m. - 9:00 p.m. (Pacific Standard Time). Our goal is to assist you in the completion of your wedding program. We are experts in Microsoft Word, Publisher, and Apple iWork Pages so rest assured we can help solve your issue or provide assistance for all your needs.

    The Wedding Program Site Customer Support Line: (510) 417-2406

  • Can I Mess Up The Template Design When I Customize It?

    If you customize the template by over typing the filler information we already have inside, it is unlikely that the template will get messed up. It is a good idea and general rule of thumb to copy the original template before you start customizing it.  That way you will always have a fresh copy on hand in case anything happens.
  • I Can't Open or Download The Zip File.

    Sometimes, downloaded files may encounter some problems during a download depending on your type of internet connection. Also, Windows Vista may have some problems opening certain zipped files.

     

    If you encounter any problems opening your zip downloaded file, please contact us immediately. Because of the varying software programs installed within a computer, you may need to download the wedding program template in its original application format, which we are happy to send you through an email attachment or private download link.

     

    Not all computer encounter this issue and you may not have any problems opening up the zip downloaded file. Just be assured that if this does happen to your computer, we have the solution!  wedding programs

  • There is a White Uneven Border on the Right Side of the Program in Print Preview and When Printing.

    In Microsoft Word 2003 and Publisher, sometimes when you do a print preview, you may see an uneven white border around the perimeter of your wedding template document. The white border appears thicker on the right side of the document than the other areas. This is due to your print driver settings.  In order to get an even white border when printing or no border at all (for the printers that have the borderless feature), you need to make sure your margins are set to 0 and the paper size is set to letter borderless.

     

    This issue is not a template problem but rather can be corrected through a setting within your print driver. You may also need to update your printer driver, if you have an HP Printer over 3 years old.

     

    Every printer is different so you may or may not experience this issue. If you see this when doing a print preview for your home printer and plan to take this to an offsite printer, you should not see this in the final printed document. The print facility will know how to set their print driver to manage this issue.

  • How Do I Order One of Your Wedding Templates?

    Ordering is easy at The Wedding Program Site! Follow these simple steps to order your template today.

     

    Select from one of our wedding programs categories in the left bar. This will display thumbnail images of our wedding program template designs.

     

    Make your selection of any design by clicking on the thumbnail to read more details about the wedding program template. To view the inside of the design, click on the "View Inside of Program" link.

     

    To order a template, select an application you would like the template created in, we offer 3 available program templates in Microsoft Word, Publisher, and Apple iWork Pages.

     

    Click on the BUY NOW button on the details page and it will take you to the Paypal link where you can complete your purchase. You can elect to continue shopping or process the order. If you do not have a paypal account, just click on the link that says you do not have a paypal account. Then enter your credit card information as prompted.

     

    Once payment is complete, you will be redirected to a download page so you can download your template. If you do not receive this page or miss it, an email of the same download link information will be sent to you. Please also check your spam or junk folder.

     

    If you have any problems with your transaction or purchase, please notify us immediately. Alternatively, you can phone our Customer Service number for assistance or to place your orders over the phone with a live operator by calling (510) 417-2406. We accept all major credit cards (MC, VISA, DISCOVER, AMEX).

  • How Much Of The Template Is Editable?

    We have two different types of templates, one that is fully customizable which means you are able to change up the titles and enter your own information for all text boxes, including the front cover. These templates will require that you use your own fonts found on your computer.

     

    We also have preprinted titles on the front cover that are created with our special wedding scripting. The preprinted title templates are not editable on the front title however, everything else within the template is fully customizable to your specifications. These titles are embeded in the background so you are able to have the beautiful wedding scripting without having this font on your computer.


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